• Introduction
    Uniper Market Solutions GmbH (“UMS”) is serious about protecting personal information and is committed to protecting the privacy of people using our App. UMS, Völklinger Straße 4, 40219 Düsseldorf, processes personal data collected when our App is used in accordance with the laws on data protection and data security of the Federal Republic of Germany, and is the responsible body in this regard. This privacy policy provides information on how UMS handles data collected during you use our App.
    Please read this Statement carefully and contact our data protection officer if you have any questions about our privacy practices or your personal information choices. It is important that you check back often for updates to this Statement. If we make changes we consider to be important, we will let you know by updating the date of this policy.
    This Privacy Policy was last updated on September 18th 2018.
    UMS is committed to the responsible handling and protection of personal data. Personal data means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person. We collect, use, disclose, transfer, and store personal information when needed to provide our services and for our operational and business purposes as described in this policy. We want to be clear about our privacy practices so that you can make informed choices about the use of your data.

    Collection and processing of personal data
    Personal information refers to all information about your identity, such as your name, e-mail address and postal address. UMS collects only basic personal information that is necessary for our business relationship such as your name, job title, address, telephone number, e-mail address and other contact information. Such data will only be collected if you provide it to Uniper, for example when you setup the App on your mobile. UMS collects this data only directly from you and not from other third parties.

    Use and disclosure of personal information
    UMS uses your personal information to administer your account, give you access to special information or offers you have requested from us. For example, if you set up the App and fill in your credentials, UMS will use that information to administer your account and/or contact you related to the chosen services. We collaborate with third parties such as cloud hosting services (Azure). We take appropriate steps to ensure that personal information is processed, secured, and transferred according to applicable law.

    UMS will not sell your personal data or otherwise market or pass it on to third parties for their advertising purposes.

    In principle, UMS will process your data only within the European Union. Data transfers to third countries shall only occur as part of the administration of IT systems in accordance with the provisions on contract processing and only if

        a. the transmission is generally admissible and

        b. the special conditions for transmission to a third country are met; in particular, the data importer shall ensure an adequate level of data protection in accordance with EU standard contractual clauses for the transfer of personal data to processors within the context of contract processing in third countries. This is based on the provisions of the Federal Data Protection Act and the German Telemedia Act. No such transfer to third countries is performed or planned at the current status.

    Duration of data retention
    UMS will store your personal information only for as long as necessary to provide the services or information you require and for the duration of our business relationship. In addition, we store your data only to the extent necessary to comply with statutory retention requirements. We will delete your data immediately when they are no longer needed for the purposes mentioned.

    Freedom of choice
    You have the freedom to decide what information you provide to UMS. If you choose not to provide any information, the App is not accessible for you, so you cannot use this service.

    Automatically collected information
    When you access the UMS App, general (non-registration) information that is not personally identifiable, is collected. The following information is saved automatically:

        • The shortened and thus anonymized IP address. Data reduction makes individual identification of the user impossible.

        • The date and time of access.

        • Your Phone´s operating system and browser version.

    Security
    UMS takes precautions to protect your personal information from loss, destruction, falsification, tampering and unauthorized access. In this regard, we act in accordance with the legal data protection regulations of the Federal Republic of Germany.

    Your rights
    You have the right to obtain information regarding your stored personal data, its origin and recipients and the purpose of data processing, as well as the right to rectify, block or delete this data at any time and free of charge.

    You can therefore request a copy of the data we store about you. UMS reserves the right to charge you a small fee if you make disproportionate use of this right. If you wish to transfer your data to another responsible entity, UMS will provide you with the data you have submitted to Uniper in a machine-readable format free of charge.

    To exercise this right, please provide us with a description of the data concerned and include your name, customer number and date of birth. If necessary, UMS will ask you for further proof of identity in order to protect your personal information from unauthorized access.

    If you have any questions or complaints regarding the processing of your personal data, please contact us at the following e-mail address or via the contact details provided in the imprint: dataprotection@uniper.energy

    If you believe that we have not complied with the law in processing your data, or otherwise violated your rights to privacy in any way, you can contact the data protection supervisory authority of your country.

    In case you have specific questions regarding this Statement, please do not hesitate to get back to us.